Appendix 4: Template for Continuous Improvement Survey

Y#Q# Continuous Improvement Survey: Month Year 

The [name of research community] was established to provide infrastructure to support the work of [name of research community] research studies and to facilitate an inclusive community of practice among researchers. We will be sending you quarterly surveys to solicit your feedback on how we can be most helpful in achieving these aims. These surveys will include reminders of resources developed to support your work to date.

Please complete the Y#Q# Continuous Improvement Survey by [date]. We expect this to take 3-5 minutes. Thank you in advance for your response.

Project (select one) 

  • Title of project A
  • Title of project B

 

Role (please check all that apply) 

  • Investigator (PI, MPI, Site PI, Co-I)
  • Project Management Staff (Program Manager, Research Manager, Program Coordinator, Research Coordinator, Study Coordinator)
  • Research Staff (Researcher, Analyst, Statistician)
  • Evaluator
  • Other

 

General Feedback 

Overall, how satisfied are you with the [name of research community] Coordination Center?

  • Linear scale from 1 (Extremely Dissatisfied) to 5 (Extremely Satisfied)

 

What has worked well?

  • Long answer text

 

What could be improved?

  • Long answer text

 

Feedback on Special Project X [using webinar series as example] 

In Y#Q# the [name of research community] coordination center hosted # topical webinars. The recordings and slides for these webinars are posted here [add link].

 

Did you attend the following webinars?

  • Multiple choice grid with rows as list of topics “Date – Title” and columns as “Yes” and “No”

 

If you attended a webinar, how useful did you find them?

  • Multiple choice grid with rows as list of topics “Date – Title” and columns as “Not at all useful” “Somewhat useful” “Moderately useful” “Very useful” and “Extremely useful”

 

What did you find the most useful about these presentations?

  • Long answer text

 

How can the webinars be improved?

  • Long answer text

 

If you have ideas for webinars in [upcoming year], please share those topics here:

  • Long answer text

 

Feedback on Community Resource X [using Community Sharing Site as example] 

The Community Sharing Site is a space for colleagues to share resources and ask questions. Have you:

  • Multiple choice grid with rows as list of “Submitted a resource for the coordination center to add to the to the Google Site” and “Used a resource from the Google Site” and columns as “Yes” and “No”

 

What other resources or services could the [name of research community] coordination center provide for you in year X to assist you in your work?

  • Long answer text

 

Closing 

If you would like the [name of research community] coordination center to send you a copy of your responses, please share your name and email below.

 

Name

  • Short answer (optional)

 

Email

  • Short answer (optional)

 

Thank you for taking the time to respond. We take your input seriously. As a reminder, this document [add link] outlines how we responded to the feedback you provided on previous surveys. Thank you for taking the time to complete this quarter’s survey.

License

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Running a National Research Coordination Center: Lessons Learned from NRMN Phase II Copyright © 2026 by Taylor Ajamian, Emma Dums, Jada Holmes, Julie Hau, Krystina Karcz, Melissa McDaniels, Abhijnya Menakur, Christine Pfund, Fátima Sancheznieto, Lisette Serrano, Christine Sorkness, Kim Spencer, and Emily Utzerath is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License, except where otherwise noted.