Part 6: Effective Course Communication
Do More with Course Communication: Intelligent Agents & String Replace
The use of classroom technology such as Learn@UW is an excellent means of enabling robust learning outside of the classroom. However, it comes at the price of a depersonalized learning experience. Students want to know that you think of them as more than a number on a roster, but that you care about their individual success. By using students names in and out of the classroom you create a stronger community of learning, increase student interest in the course, and raise their feeling of accountability for course material.
But who has time to send out classroom announcements to each student with an individualized greeting? Intelligent Agents and String Replace enable more personable communication with students and are easy to use.
Intelligent Agents
Intelligent Agents will email students after they perform, or fail to perform a certain task. For example, if a student fails to log in to the course for so many days, you can set an Intelligent Agent to automatically send them an email to remind them to log on.
String Replace codes allow you to send an email to the entire class, but will address each email to the student directly. No longer do you have to use the horribly impersonal “Dear students,” greeting at the start of course communication you can employ a String Replace code “Dear {FirstName},” so that each student sees their name at the start of the email (“Dear Johny”).
String Replace Codes
String replace codes work great for class news as well! Each student will see their name at the top of their news feed, and while it may sound gimmicky, it remains an easy and effective means by which to grab their attention, improve their course satisfacton, and improve the likelihood that they will do the assignments you want them to finish!
For more information on Intelligent Agents and String Replace codes consult the following:
- Intelligent Agents – https://kb.wisc.edu/page.php?id=26658
- String Replace – https://kb.wisc.edu/page.php?id=3385
More information on the importance of student engagement and robust communication to maximize student outcomes.
Zepke, Nick, and Linda Leach. “Improving student engagement: Ten proposals for action.” Active Learning in Higher Education 11, no. 3 (2010): 167-77.
A shortened digest version of the 10 points:
Weimer, Maryellen. “10 Ways to Promote Student Engagement.” Faculty Focus, http://www.facultyfocus.com/articles/effective-teaching-strategies/10-ways-to-promote-student-engagement/.
A timeless article explaining principals of best teaching practices, including the importance of regular communication between student and faculty
Chickering, Arthur W., and Zelda F. Gamson. “Seven Principles for Good Practice in Undergraduate Education.” http://files.eric.ed.gov/fulltext/ED282491.pdf
Article takes findings of Chickering and Gamson and brings them into a digital environment.
Dreon, Oliver. “Applying the Seven Principles for Good Practice to the Online Classroom.” Faculty Focus, http://www.facultyfocus.com/articles/online-education/applying-the-seven-principles-for-good-practice-to-the-online-classroom/.
Rhetorical, non-technological tips for better classroom communication.
“Classroom Communication Tips: Rhetorical Techniques for Delivering Communication.” The Harriet W. Sheridan Center for Teaching and Learning (Brown University), https://www.brown.edu/about/administration/sheridan-center/teaching-learning/effective-classroom-practices/classroom-communication/tips.